Returns & Exchanges
At Plus One Experience, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your selection isn't the perfect fit for your lifestyle, we are here to help you find the right replacement or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.